Reservation Terms and Conditions
When booking 30 days or more prior to arrival, a courtesy hold can be applied to a reservation. When booking within 30 days prior to arrival, a deposit equal to the full price of the room for one night per reservation must be applied to the reservation at time of booking. If a deposit is not received when due, the reservation will automatically cancel.
TRANSFERRING A RESERVATION TO A TRAVEL AGENT
Disney has a policy for reservations booked directly with them and transferred to a travel agent. Included in this policy are Walt Disney World, Disneyland, Disney Cruise Line, Adventures by Disney, and Aulani. Disney must approve all requested transfers.
- Reservations paid in full are not eligible to be transferred.
- Reservations that are not paid in full may only be requested within 30 days of the initial booking. (Initial booking date is the date the Reservation Center generates a reservation number, not when the deposit is made).
In order to receive a full refund of your deposit, notification of cancellation must be received at least 5 days prior to your arrival date. To cancel or modify an existing reservation, call your travel agent. The cancellation and refund policy is subject to change.
Room Location and Information:
Adjacent rooms, connecting rooms or specific room location and types of rooms or bedding are on a “request basis only” and are subject to availability at the time of check-in. These requests for specific room type or location may result in additional charges to be paid directly to the hotel.
Disney owned and operated resort hotels and Disney Vacation Club resorts are smoke free environments. Smoking is allowed in designated outdoor smoking locations only. A room recovery fee will be charged for smoking in guest rooms, on balconies or on patios.
Room rates are guaranteed as long as your reservation is not changed.
Please Note the Following:
Room Reservations are not accepted until confirmed by confirmation number.
Disney reserves the right to cancel or modify a room reservation (including after the room reservation has been confirmed) if the room reservation includes or resulted from a mistake or error of any kind, including but not limited to, a mistake or error in the rate, resort or room type or where it appears that a guest has engaged in fraudulent or misleading activity in making the room reservation.
All rates are in US dollars.
Final payment is due upon arrival.
All room reservations and transactions are made and consummated in the State of Florida. Room reservations and transactions and these Terms and Conditions for Room-Only Reservations shall be governed by the laws of the State of Florida, without giving effect to any principles of conflicts of law.
These Terms and Conditions for Room-Only Reservations are subject to change by Walt Disney Parks and Resorts Online without notice.
Reservations are not transferable, and reservation name changes are not permitted.